My landlord will not let me decorate so can I use removable self-adhesive borders safely?

How long do I have to wait after painting before putting up my border?

Why don't my stickers stick?

The following has been supplied by one of our suppliers so we are including it here so that you avoid problems with the sticking up of your stickers and other removable borders. Be assured we have not had problems with our products quality however as we have been given the information we decided to pass it on to customers so that customers can avoid creating problems themselves.

Everything about putting up stickers or other self adhesive products and they were too afraid to tell you.

Occasionally some customers have problems with some stickers not sticking to their walls. Problems with not sticking are typically related to the wall surface itself or if the wall is not prepared properly rather than the actual stickers.

There are number of other events that can interfere with the adhesion of the stickers:

• If you have recently repainted the wall, you need to wait about six weeks, especially in winter as paint drying time increases, before you can put anything on to the surface. This is because the drying process of paint is really evaporation of the solvents in the paint itself. These solvents will find their way into the adhesive on the stickers and render the "stick" ineffective.

• The manufacturers recommend cleaning of walls before sticking up the product, we suggest you use a product like sugar soap or something similar to get rid of the grime that builds up over time in even the cleanest of households. Then all of the soap must be cleaned and rinsed away.

• Make sure it is really dry & dust free before applying stickers.

• Another problem is trying to put stickers on to painted surfaces which have "Teflon", "silicone" or similar additives to make them "wash and wear". Quite properly, these paints have been designed for things not to stick to them to make them easy to clean.

• Apparently if you perhaps you have "polyurethaned" the floor in the room recently this can cause a problem. Once again, the process for this drying is very slow (sometimes three months). The fumes that come off the floor are the solvents which will affect the adhesive in the stickers.

• Some customers have reported problems with concrete, cement and rendered walls. Also suede effects and other rough surface paints do not allow sufficient surface area to stick to the wall.

• There are cases when little fingers kept removing and putting back the sticker so the adhesive just lost stickiness and got dirty.

• Or occasionally the stickers are not pressed on hard enough.

• It is also recommended that you lay the stickers flat under a phone book or similar for 24 hours.

How do I prepare surfaces that are too shiny, not matt enough or textured effects?

Many paints are not designed to have pasted borders just hung up on them.  For example, imagine trying to paste something to a non-stick fry pan and expecting it to stick well. This is what happens with wash & wear paints with a high content of Teflon type ingredients. Or the rough nature of the textured or suede surfaces does not give a good grip for pastes to adhere to sufficiently.

Firstly you need to mask the area where the border is going to be stuck. Use a special painters masking tape so you do not damage the paint surface. Then sand the painted surface to remove the shine or ruff textured surface.  

We wish to maintain our excellent service levels by being able to ensure all orders are delivered. For this we require the "track and trace" capability with the bar coding available with Couriers, Express, receipted delivery or Register Post. We do not charge extra for these services even when they cost us more than our standard shipping cost.

Sending one parcel by ordinary parcel post would not reduce the cost to the customer.  Most of our orders are picked up by Australia Post or couriers so we so not have to attend the post office. Using a standard traceable delivery method reduces the cost of having to attend the post office for one parcel.

Occasionally customers select the incorrect shipping option. Most orders are charged the Australian Orders Shipping Charge. Where the increase is less than $10.00 we will adjust the order for you as per the information in our information section.  You do not need to email us in this situation. If the adjustment is $10.00 or more we will email you to approval before actioning the order and charging your credit card unless the changes are noted on the items page that different shipping and handling charges will apply.

Most emails are answered so the most common reason emails appear to not be answered is that the reply was rejected by your Internet Service Providers (ISP) server.  The reasons for this include that they do not recognise the email address you provided, your mail box is full or it has been placed in a SPAM or JUNK mail box or your ISP system is down. Check out your SPAM box or that the return or reply address is correct in your mail software and checking with your ISP about email problems may help solve this issue for you.

A small number of emails are rejected by our systems because of virus and spam problems.  Emails with virus are automatically deleted to protect ourselves and our customers.  For spam box deliveries, we check these regularly however your email reply may be delayed for a few day.

Currently No.